Shipping policy

Last updated: October 12, 2026

At NUSA Living Design we make our own deliveries within Panama — we do not work with external couriers. You can also pick up your order directly at our showroom.

DELIVERY ZONES AND RATES

Metropolitan area / Panama City (provinces of Panamá and Panamá Oeste): $90.
Up to Río Hato / Beaches (province of Coclé): $165.
Up to Colón / Beaches (province of Colón): $120.

At the moment we do not deliver outside these three zones. The shipping rate is flat and does not vary with the number of products in the order.

STORE PICKUP

You can pick up your order at no cost at our showroom: Plaza PDC Costa del Este, Calle Villanueva, Central Units, Floor 1, Panama. Your order will be ready for pickup approximately 24 hours after it is confirmed, unless it is a made-to-order piece (see delivery times below).

DELIVERY TIMES

Immediate-delivery pieces (marked "In stock" on the product page): 3 to 7 days.
Made-to-order pieces: between 8 and 16 weeks depending on the collection — the estimated time for each product is shown on its spec sheet.

CUSTOM-MADE ORDERS

For pieces made to order, we ask for a deposit of 50% of the product value to start manufacturing. The remaining balance is arranged before delivery or pickup.

CONTACT

If you have questions about the status or date of your delivery, write to us on WhatsApp at +507 6161-3851 or at proyectos@nusalivingdesign.com.